Our thoughts are with everyone affected by the London fire. We have had some calls from customers looking for reassurance, which is understandable so our team has put together the answers to some of the questions you may have. If you have any more you can use our live chat to get in touch or feel free to message us through Facebook or Twitter.
Find out about fire safety
It will replace a number of welfare benefits so you need to make sure you're ready for the change. We're here to help, get in touch if you have any queries.
Find out more about the changes
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